In this guest blog, specialist welfare rights advice practitioner and trainer Sarah Batty explores the impact of welfare reforms on social tenants in the North East. Her research looks at the discretionary powers of Jobcentre work coaches who administer the ‘personalised conditionality’ within the new Universal Credit.  She explores the experiences of two women with health conditions who had also experienced benefit sanctions. Read her blog

Social tagging: conditionality, Employment and Support Allowance, Sarah Batty, social tenants, Universal Credit